http://sugester.com/feed/blog-1 2016-08-29T12:57:57+02:00 http://sugester.com/article/new-in-sugester-august-2016 2016-08-29T12:57:57+02:00 Sugester Team <p>Welcome to another monthly summary of the updates and fixes that we've worked on in August. Although it's the summer vacation season, we managed to add quite a few new features as well as fix numerous bugs, both small and not-so-small. We hope you enjoy the read!</p> http://sugester.com/article/new-in-sugester-july-2016 2016-07-26T00:01:00+02:00 Sugester Team <p>We're happy to present you with another monthly summary of new features and improvements in Sugester. We hope that you enjoy the read and the updates we've introduced - have a great day!</p> http://sugester.com/article/new-in-sugester-june-2016 2016-06-27T15:12:00+02:00 Sugester Team <p>Welcome to the second monthly feature update for Sugester. We have a lot of interesting news for you - new features, bug fixes and more. As always, we hope you enjoy the read and have a great month!</p> http://sugester.com/article/email-marketing-reach-your-clients-effectively 2016-06-20T00:01:00+02:00 Sugester Team <p>Modern technology allows entrepreneurs to reach their customers in numerous ways. You can publish keyword-based ads in search results and social networks, broadcast video ads before Youtube videos or simply buy sponsored articles on blogs and news websites. There is, however, a simpler and more effective to reach both existing and prospective clients: email marketing.</p> http://sugester.com/article/new-in-sugester-may-2016 2016-05-31T00:01:00+02:00 Sugester Team <p>Welcome to our first monthly feature update for Sugester. Starting now, we'll do our best to keep you posted about the newest features and improvements we've worked on during each month. Enjoy the read!</p> http://sugester.com/article/painless-crm-deployment 2016-03-25T15:36:15+01:00 Sugester Team <p>Are you thinking of moving to a new CRM system (or getting your first one), but just thinking about the deployment nightmare gives you cold sweats? No wonder - migrating data between incompatible applications can be a real pain. But it doesn't have to be that way. At Sugester we believe that transitioning between programs should be easy.</p> http://sugester.com/article/advanced-search-regain-control-of-your-business-information 2016-03-18T00:01:00+01:00 Sugester Team <p>Sugester helps you collect data such as emails, notes, calendars, shared documents, in a single place. Still: collecting isn't enough. Only data that's searchable and understandable is actually useful. This is why Sugester includes a powerful search functionality that lets you easily manage all the info that you need to make the right calls.</p> http://sugester.com/article/live-chat-box-for-your-website 2016-03-11T00:01:00+01:00 Sugester Team <p>It's clear that good customer support is a key part of running a successful business. You should provide your clients with the high standard of service that you expect from the companies around you: be helpful and available over the phone, email and social media. Still, that's just the standard - what can you do to stand out from among your competitors?</p> http://sugester.com/article/better-customer-support 2016-02-29T15:13:15+01:00 Sugester Team <p>Although the sight of an overflowing inbox might make you think otherwise, it's neither wise nor possbile to fully automate your customer relationships. Still, it's a good idea to try and find a middle ground between automation and pure handiwork. We recommend using several simple tools which help you save time on the repetitive parts of email support.</p> http://sugester.com/article/send-and-remind-me 2016-02-09T11:09:54+01:00 Sugester Team <p>It's a typical situation: you've made arrangements over email, but some things need to be ironed out, say, next week. Everything's well and good - until you forget to follow up. So, how to make sure you don't forget?</p> http://sugester.com/article/2015-a-year-in-review 2015-12-18T11:25:04+01:00 Sugester Team <p>2015 was an exceptional year for us. Although we had the idea to build Sugester many years ago, this year we actually did it. We incorporated, found an investor, assembled a team (there's eight of us now) and - most importantly - made huge strides in building our product.</p> http://sugester.com/article/sugester-at-techcrunch-disrupt-london-2015 2015-12-15T11:53:00+01:00 Sugester Team <p>TechCrunch Disrupt is one of the most important startup events in the world. We wouldn't miss it for the world, so we took our chances and, armed with a roller banner, flyers and business cards, got on a flight to London.</p> http://sugester.com/article/zendesk-alternative 2015-07-10T10:32:04+02:00 Sugester Team http://sugester.com/article/customer-service-with-Sugester 2015-06-12T13:54:00+02:00 Sugester Team <p>Customer service is an extremely important part of any business. Whether it's dealing with unhappy clients, or just answering user questions - providing good customer service can make or break your company. Read on to find out how Sugester can help you grow your business.</p> http://sugester.com/article/effective-time-management 2015-06-09T12:03:47+02:00 Sugester Team <p style="line-height: 20.7999992370605px;">Effective time management is a key component of achieving success in both professional and private life. Obviously, managing your time effectively isn't easy - few worthwhile things are. Read on to learn about tools which can help you achieve this goal.</p> http://sugester.com/article/suggester 2015-05-19T14:19:08+02:00 Sugester Team <p>"What's in a name? That which we call a rose / By any other name would smell as sweet", says the poet. We tend to agree. Read on if you are wondering how to pronounce our name.</p> http://sugester.com/article/time-management-software 2015-05-18T16:17:46+02:00 Sugester Team <p>Time management is a key part of successfully running a business. How to manage your company's time easily and efficiently?</p> http://sugester.com/article/customer-feedback 2015-05-18T15:48:55+02:00 Sugester Team <p>Collecting customer feedback is a must if you're serious about improving your product. But how exactly should you go about it?</p> http://sugester.com/article/feedback-tool 2015-05-18T14:58:39+02:00 Sugester Team <p>How to choose the right feedback tool for your needs? You have to consider several factors.</p> http://sugester.com/article/customer-service-software 2015-05-18T14:38:01+02:00 Sugester Team <p>Customer service software can radically influence the success of your company. How to choose the right solution?</p> http://sugester.com/article/help-desk 2015-05-18T13:09:49+02:00 Sugester Team <p>What is a help desk and how to run one well? Click below to find out about the best help desk software.</p> http://sugester.com/article/online-project-management 2015-05-18T12:29:32+02:00 Sugester Team <p>Online project management is the most efficient way of running team projects. How to choose the right tool for the job?</p> http://sugester.com/article/free-live-chat-software 2015-05-18T11:57:53+02:00 Sugester Team <p><span style="line-height: 20.7999992370605px;">Free live chat software is the perfect solution for customer support. Learn more about providing great customer support in this guide post!</span></p> http://sugester.com/article/knowledge-base-1 2015-05-18T11:27:33+02:00 Sugester Team <p>What is a knowledge base, why you should get one, and how to go about doing it?</p> http://sugester.com/article/4-ways-to-liven-up-your-forum 2015-05-15T16:33:21+02:00 Sugester Team <p>How to attract users to your forum and encourage them to contribute? We've written up 4 practical tips on keeping your product community active.</p> http://sugester.com/article/sugester-in-action 2015-05-07T12:02:54+02:00 Sugester Team <p>Sugester is an integrated communications tool, encompassing interactions with users and team members alike. Let's take a look at a how Sugester works in real life: read on for a case study of how it was implemented by <a href="http://InvoiceOcean.com">InvoiceOcean.com</a>.</p> http://sugester.com/article/crm-1 2015-05-04T14:58:00+02:00 Sugester Team <p>CRM stands for Customer Relationship Management - an important area of activity for any successful business. CRM tools are indispensable for any growing business; in this article we will outline 5 key characteristics of a good CRM system.</p> http://sugester.com/article/gamification 2015-04-28T00:01:00+02:00 Sugester Team <p>Gamification is the use of game mechanics outside of games. It's a great way to increase engagement in things which aren't normally perceived as fun. This is why gamification is a great way to improve both the atmosphere and productivity and your business.</p> http://sugester.com/article/helpdesk-1 2015-04-27T00:01:00+02:00 Sugester Team <p>You've successfully completed the first step - your product has a userbase. But that's just the beginning. In order to retain existing customers and get new ones you have to keep your users happpy. The way to do it is by running a well-organized helpdesk that provides quick and useful answers to your customers' questions.</p> http://sugester.com/article/suggestions-forum 2015-04-24T09:43:27+02:00 Sugester Team <p>While discussion forums are usually associated with hobbies or leisure activities, they are also a very useful tool for professional purposes. This article outlines the benefits of starting a dedicated suggestions forum for your company or product.</p> <p> </p>