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Sugester, like many other startups, was created to fullfil an immediate need. Our previous project, InvoiceOcean, gained significant traction and customer support became a real issue. We tried the leading customer support solutions like Zendesk and Freshdesk, but found them to be bloated and expensive. So, we got to coding and built Sugester - the simplest and most powerful customer support tool ever. If you want, take a look at our short Slideshare presentation about this process. You can also learn more about Sugester's features here.
